🔒 Your Data, Your Rights

TK 399 Privacy Policy

At TK 399, your personal data is handled with care and transparency. This policy explains exactly what we collect, why we collect it, how we use it, and what rights you have over your own information.

Last updated: January 2025
SSL Encrypted
All data in transit
No Data Sales
Never sold to third parties
Minimal Collection
Only what's needed
Your Rights
Access, edit, delete

How TK 399 Protects Your Privacy

Six core principles that define how TK 399 handles your personal information — clearly, honestly, and without the legal jargon.

We Collect Only What We Need

TK 399 collects personal data strictly for the purpose of running your account, processing payments, and complying with legal requirements. We don't collect data for the sake of it — if we don't need it, we don't ask for it.

Your Data Is Encrypted End-to-End

Every piece of data transmitted between your device and TK 399 is protected by SSL encryption. Sensitive information like payment details and identity documents is stored using industry-standard encryption protocols at rest.

We Never Sell Your Data

TK 399 does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. Your data belongs to you — we use it to serve you, not to profit from it elsewhere.

You Control Your Own Data

TK 399 gives you meaningful control over your personal data. You can request access to what we hold, ask us to correct inaccuracies, or request deletion of your data — all by contacting our support team directly.

Data Is Not Kept Longer Than Necessary

TK 399 retains your personal data only for as long as it is needed to fulfil the purpose for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised.

Transparent About What We Share

When TK 399 shares data with third parties — such as payment processors or regulatory bodies — we tell you clearly in this policy. We only share what is necessary, and only with parties who are bound by appropriate data protection obligations.

About This Policy: This Privacy Policy applies to all users of the TK 399 platform at tk-399.org. It explains how TK 399 collects, uses, stores, and protects your personal data. Please read it carefully. By registering a TK 399 account, you confirm that you have read and understood this policy.

1 Introduction

TK 399 takes your privacy seriously. We know that when you share your personal information with us, you are placing trust in us to handle it responsibly. This Privacy Policy is our commitment to you — a clear, honest explanation of how we manage your data from the moment you visit our site to the moment you close your account.

This policy covers all personal data collected through the TK 399 website at tk-399.org, including data collected during registration, account use, payment processing, customer support interactions, and general browsing. It applies to all registered players and visitors to the TK 399 platform.

TK 399 acts as the data controller for the personal information you provide. This means we are responsible for deciding how and why your data is used, and we are accountable for ensuring it is handled in accordance with applicable data protection laws.

This Privacy Policy should be read alongside the TK 399 Terms and Conditions and Responsible Gaming policy, both of which form part of your overall agreement with TK 399.

2 Data We Collect

TK 399 collects personal data in several ways — directly from you when you register or interact with the platform, automatically when you browse the site, and occasionally from third parties such as payment processors. Here is a breakdown of the categories of data we collect:

Category Examples How Collected
Identity Data Full name, date of birth, gender, nationality Registration form, KYC verification
Contact Data Email address, phone number, mailing address Registration form, account settings
Financial Data Payment method details, transaction history, deposit and withdrawal records Payment processing, account activity
Verification Data Government-issued ID, proof of address, selfie for identity verification KYC process when required
Technical Data IP address, device type, browser type, operating system, session data Automatically via cookies and server logs
Usage Data Pages visited, games played, bet history, time spent on platform Automatically via platform analytics
Communications Data Support chat transcripts, emails sent to TK 399, feedback submitted Customer support interactions

Note: TK 399 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by law (for example, in connection with responsible gaming obligations).

3 How We Use Your Data

TK 399 uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purpose for which it was originally collected. Here is how we use the data we hold about you:

  • Account management: To create, maintain, and manage your TK 399 account, including processing your registration and verifying your identity.
  • Payment processing: To process deposits and withdrawals, verify payment methods, and maintain accurate financial records.
  • Customer support: To respond to your enquiries, resolve disputes, and provide assistance when you contact the TK 399 support team.
  • Legal compliance: To comply with anti-money laundering (AML) regulations, age verification requirements, and other applicable legal obligations.
  • Fraud prevention: To detect, investigate, and prevent fraudulent activity, bonus abuse, and other prohibited behaviour on the TK 399 platform.
  • Responsible gaming: To monitor gaming patterns and identify players who may be at risk, in line with our responsible gaming commitments.
  • Platform improvement: To analyse how players use TK 399 and improve the platform's performance, design, and game offering.
  • Marketing communications: To send you promotional offers and updates about TK 399, where you have given your consent to receive such communications. You can opt out at any time.

TK 399 will never use your personal data for purposes that are unrelated to the operation of the platform or your account without first obtaining your explicit consent.

5 Data Sharing

TK 399 does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are required to handle it in accordance with appropriate data protection standards.

  • Payment processors: We share financial data with payment service providers such as bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers are bound by their own data protection obligations.
  • Identity verification providers: When KYC verification is required, we may share your identity documents with a third-party verification service. This is done securely and only for the purpose of verifying your identity.
  • Regulatory and law enforcement authorities: TK 399 may be required by law to disclose your personal data to regulatory bodies, law enforcement agencies, or courts. We will only do so when legally obligated.
  • Fraud prevention services: We may share data with fraud detection and prevention services to protect TK 399 and its players from financial crime and abuse.
  • IT and platform service providers: TK 399 uses trusted technology partners to host and operate the platform. These partners have access to data only to the extent necessary to provide their services and are bound by strict confidentiality obligations.

Our Commitment: TK 399 never shares your personal data with advertisers, data brokers, or any third party for commercial marketing purposes. Your data is used to serve you — not to generate revenue for others.

6 Cookies and Tracking Technologies

TK 399 uses cookies and similar tracking technologies to improve your experience on the platform, remember your preferences, and analyse how the site is used. A cookie is a small text file stored on your device when you visit a website.

TK 399 uses the following types of cookies:

  • Essential cookies: These are necessary for the TK 399 platform to function. They enable core features like account login, session management, and security. You cannot opt out of essential cookies.
  • Functional cookies: These remember your preferences — such as your language settings — to provide a more personalised experience on TK 399.
  • Analytics cookies: These help TK 399 understand how players use the platform, which pages are most visited, and where improvements can be made. Data collected is aggregated and anonymised.
  • Security cookies: These help TK 399 detect and prevent fraudulent activity, protect against unauthorised access, and maintain platform integrity.

You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the TK 399 platform. For more information on managing cookies, refer to your browser's help documentation.

7 Data Retention

TK 399 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The retention periods we apply depend on the type of data and the reason it was collected.

  • Account data: Retained for the duration of your TK 399 account and for a period after account closure as required by law or for legitimate business purposes such as dispute resolution.
  • Financial and transaction records: Retained for a minimum of five years after the transaction date, in line with standard financial record-keeping requirements.
  • Identity verification documents: Retained for the period required by applicable AML and KYC regulations, typically five years from the end of the business relationship.
  • Customer support records: Retained for up to three years after the support interaction, to assist with any follow-up queries or disputes.
  • Marketing preferences: Retained until you withdraw your consent or request deletion.

When data is no longer required, TK 399 will securely delete or anonymise it so that it can no longer be linked to you as an individual.

8 Data Security

TK 399 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or disclosure.

  • All data transmitted between your device and TK 399 is protected using SSL/TLS encryption.
  • Sensitive data stored on TK 399 servers is encrypted at rest using industry-standard encryption algorithms.
  • Access to personal data within TK 399 is restricted to authorised personnel on a strict need-to-know basis.
  • TK 399 conducts regular security assessments and vulnerability testing to identify and address potential weaknesses.
  • In the event of a data breach that poses a risk to your rights, TK 399 will notify affected users and relevant authorities as required by law.

Your Role in Security: While TK 399 takes every reasonable precaution to protect your data, you also play an important role. Keep your TK 399 password strong and unique, never share it with anyone, and contact support immediately if you suspect your account has been compromised.

9 Your Privacy Rights

You have a number of rights in relation to the personal data TK 399 holds about you. TK 399 is committed to honouring these rights promptly and without unnecessary barriers. Here is a summary of your rights:

Right of Access

You can request a copy of the personal data TK 399 holds about you at any time.

Right to Rectification

You can ask TK 399 to correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

In certain circumstances, you can request that TK 399 delete your personal data.

Right to Object

You can object to TK 399 processing your data for direct marketing or on the basis of legitimate interests.

Right to Restriction

You can ask TK 399 to restrict processing of your data in certain circumstances while a dispute is resolved.

Right to Portability

You can request your personal data in a structured, machine-readable format to transfer to another service.

To exercise any of these rights, contact the TK 399 support team at [email protected]. TK 399 will respond to all valid requests within a reasonable timeframe. We may need to verify your identity before processing your request to protect against unauthorised access.

Please note that some rights are subject to limitations — for example, TK 399 may be unable to delete data that we are legally required to retain. In such cases, we will explain the reason clearly.

10 Children's Privacy

TK 399 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps to prevent underage access.

If TK 399 becomes aware that personal data has been collected from a person under 18, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on TK 399, please contact us immediately at [email protected].

Parents and guardians are encouraged to monitor their children's online activity and to use parental control tools to prevent access to gambling platforms. More information is available on our Responsible Gaming page.

11 Changes to This Privacy Policy

TK 399 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email or an in-platform notification, and the updated policy will be published on this page with a revised effective date.

We encourage you to review this page periodically to stay informed about how TK 399 protects your privacy. The date shown at the top of this page indicates when the policy was last updated. Continued use of TK 399 after any update constitutes your acceptance of the revised Privacy Policy.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way TK 399 handles your personal data, please get in touch. Our team is available 24/7 and will be happy to help.

  • Email: [email protected]
  • Live Chat: Available directly on the TK 399 platform, 24 hours a day, 7 days a week.
  • FAQ: Visit our FAQ page for quick answers to common privacy and account questions.

TK 399 aims to respond to all privacy-related enquiries within 48 hours. For urgent matters, live chat is the fastest way to reach us.

🎮 Your Privacy Is Protected — Now Play with Confidence

Join TK 399 and Play Safely and Securely

Now that you know exactly how TK 399 protects your data, take the next step. Register your free account today and enjoy 500+ games, fast bKash and Nagad payments, and round-the-clock support — all in a safe, secure environment.

18+ only. Please gamble responsibly. Terms and conditions apply.